Found on: 2022-10-06 06:55:20
Source: Zogomom Review – Princeton, IN
Zogomom.com popped up as an ad when I searched for a book for my son, Wings of Fire bBook 15. The price was better than any of the others, and I purchased the book, only to never receive it. Two weeks after purchasing, I contacted the company via email, and they replied that it was a digital copy that I had bought, even though nowhere on their website does it say anything about digital copies, it says they sell paper and hardback books.
They said there are no refunds for digital copies and that I should’ve received a downloadable link. There was no link sent, and upon further investigation I found 13 other complaints of exactly the same thing. People who reviewed their location of business on Google maps said they were upset that it was advertised as a book they were buying but then later told it was digital copy which they never received.
When I checked my credit card statement, there was a purchase that I did not make for a $300 vanilla dot gift card on that same day that I purchased the book from them. This upsets me and I’m hoping there’s something that can be done so that they don’t rip off more people.
Found At: Zogomom Review – Princeton, IN