Netspend dispute for customer – Business

Found on: 2022-09-30 22:20:19

Source: Netspend dispute for customer – Business

Netspend dispute for customer

I have made referral to future customers


To Whom It May Concern:

Netspend explained to me that I put a dispute in with T mobile in Dec 3 2018 and by 1/25/2019 a dispute went into play and I did received my notification that Netspend generated that claim on 12/3/2018 and I sent the claim form back to your company to be started. So as 3/13/2020 I tried to open another account with you and I could not understand why the account could not be open.

And, I have open and closed accounts with your company in 2019 and was never notified between that time I could not open any more accounts until that negative balance was paid In the amount of $240.76 from T mobile.? I never received any notification in my email or letter sent to my home that there will be a reversal back to your company in my email [email protected] Until today 3/13/2020 when I spoke to customer service and the supervisor who was on duty tonight. I had open up at least 2 or 3 cards with your company account that ended in #7629, #6630,#9041 and an account with card ending in #2117.

I have been a customer with netspend since 2004 and planned to continue to be your customer but the way I was being mistreated verbally by your supervisor Alex, to get help or solution to this problem he made me feel worthless to be a part of your family. And, he refused me, to do any more investigation to find out why I didn’t receive those notifications between 12/3/2018 and any notification in 2019?

Had I none that I needed to pay back those funds once the investigation was done I would have made every effort to do so. And, now it has been over a year and some months and I just been notified today 3/13/2020 I can not open any more accounts until this is settle.

As a valuable customer I ask if someone can take a close look at why I didn’t get the second notice of reversal and if there is anyway that we can come to some agreement with these issues.

I can be reach by email or call 412 880 7042

Thank You, Saundra Brown

Netspend Customer for

Monetary Loss: $241.

Preferred solution: Let the company propose a solution.

Published at Sat, 14 Mar 2020 06:05:54 +0000

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